Unprovoked inconveniences and even a common accident can ruin the travel experience to you, your family and fellow-travelers. Such situations are difficult to predict, but you can influence their outcome by contracting a travel insurance package. Step one Regardless of whether you have already chosen your destination or are still preparing to do so, it is important that you collect as many information as possible about the place you are traveling to. For example, is vaccination mandatory for entry into the country? Are there any places unsafe for tourists without guides? And so on. Allianz Zagreb d.d. allows you to contract travel insurance for voyages abroad in the duration from 1-365 days and for domestic voyages from 1-30 days. If you go abroad several times ayear, we propose that you open an annual insurance policy. It covers all the trips you make throughout the year, provided no individual trip exceeds 28 days.
Health insurance is basic when you go abroad. Since health insurance is not contracted for domestic trips, the basis for such policies is personal accident insurance. Other insurances from the package are optional.
Travel insurance package includes: The following services are covered by health insurance in cooperation with Elvia:
costs of necessary medical treatments
costs of medicines and medical accessories proscribed by doctors
necessary medical aids and walking tools proscribed by doctors
clinical treatment by scientifically acknowledged method;
costs of transportation by acknowledged emergency services for purpose of reception in a hospital or to the nearest available doctor
costs of transferal to a specialized clinic if it is necessary and proscribed by a doctor
costs of operation
costs of repatriation of insured person and other services in keeping with insurance conditions, up to the contracted insurance value
dental treatment intended to relieve the insured person from acute toothache to the maximum amount of 150 HR Additional services:
help with overcoming language barriers
informing the family of the insured person about his health state
instructions on measures to be taken in case of theft of documentation, credit cards, tickets
in case of unforeseen events, ELVlA: will send messages to the local Croatian embassy, family or company, change hotel, plane, rent-a-car reservations and reschedule meetings according to your instructions
personal accident insurance
private liability
luggage insurance
trip cancellation Travel insurance Personal accident insurance Covers all unforeseen events the consequences of which caused the occurrence of insured case - accident resulting in death - permanent disability Private liability insurance provides cover for non-contractual civil liability of the Insured, for a loss due to death, bodily injury, deterioration in health, and damage to or destruction of personal belongings of third parties. Luggage insurance covers damages or loss of your luggage during traveling. Trip cancellation insurance provides protection if unforeseen circumstances force you to cancel or terminate the contracted trip. Insurer will disburse 90% of the amount kept by the travel agency in case of occurrence of insured case described in insurance conditions.
What to do if insured case occurs? In illness or accident related emergencies, to ensure that you will get a rapid and qualiy medical service abroad, please call our 24-7 SOS phone in Croatian. The call can be made at ELVIA's expense. When dialing the above number, please emphasize that you are making a collect call. Required information are: first and family name, age, insurance policy number, state and town you are in, number of the phone you are calling from. The center will get in touch with the coordinator for the area which you are in and contract the required level of health care in the optimum period. In case you met some of the expenses covered by health insurance yourselves, upon returning to Croatia, please fill in the damage report made on the basis of travel insurance and deliver it to Allianz Zagreb d.d. with adequate medical documentation.
